Privacy Policy

1. Introduction

VIREL Technologies (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at https://virel.com.ng.

By using VIREL, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Data

When you register or use our services, we may collect:

• Full name, email address, and phone number
• Account credentials (password — stored hashed and salted)
• Transaction history and wallet activity
• Device and browser information
• IP address and location data

3. How We Use Your Information

• To process your transactions (airtime, data, bills, etc.)
• To maintain your account, wallet, and transaction history
• To provide customer support and resolve issues
• To improve our platform and user experience
• To comply with legal and regulatory obligations

4. Data Sharing & Disclosure

We do not sell your personal data. We may share your information with:

• Payment processors (Flutterwave) to facilitate transactions
• Service providers who help us operate our platform
• Law enforcement or regulators when required by law

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure password hashing, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal data held by us
• Request correction of inaccurate data
• Request deletion of your account and data
• Withdraw consent where processing is based on consent

7. Contact

If you have questions about this Privacy Policy, please contact us at support@virel.com.ng.